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FAQ - VPS (Virtual Private Server)

If you have a VPS supplied by Bet Angel, some of the more common solutions to problems can be viewed here.

  • My VPS is becoming slow and unresponsive

    While a VPS can run 24/7 it will still require a restart every few weeks to maintain performance, or you may need to do this sooner if you begin to experience excess slow down. To restart it click the...

  • My VPS time / clock is not accurate

    VPS clocks have a tendency to lose time so you should install a tool that will automatically synchronise your clock if it starts to 'drift' beyond a certain level. We use the following program and hav...

  • How do you stop automatic updates on my VPS

    Windows updates are mandatory, especially for Windows servers. Windows Server 2016 upwards, sets a default period for an update. Windows can be set to make you set ‘Active Hours’ so that your server w...

  • How do I turn off active hours on a VPS?

    The best way to stop your server from automatically installing updates is to use the command linen SCONFIG option: - https://blogs.technet.microsoft.com/mu/2016/10/25/__trashed/ Here is a more detaile...

  • My server appears to be offline

    If your server is offline and not responding to a connection request, it may be applying a Windows Server OS update. Microsoft roll out operating system updates at least once a month. If you can wait ...

  • I have no sound on my VPS

    Sound on a Windows server is optional. So you may find that your VPS is not configured automatically to play sound. To activate sound, follow these instructions: - If you right-click on the loudspeake...

  • What is different between Bet Angel Server Edition compared to the standard edition?

    The Bet Angel Professional Server Edition has been optimised to take advantage of a more reliable and stable connection and will work only with our servers. The application assumes a fast connection a...