FAQ - Other

Anything not covered in the other categories may be found in here.

• CryptoAPI cryptographic service provider (CSP) for this implementation could not be acquired.

  If you see this error message then it could be down to one of the following reasons: User account with very low privileges… try creating a new XP administrator account and using that. Windows 2000 wit...

• I get the message that authentication is correct but that I cannot log into Betfair. Betfair gives the following reason; messages.

  This means that Betfair is trying to contact you and they have left a message on your log on screen. You will not be able to use your account until you log into your Betfair account, read and acknowle...

• Error installing - 'The feature you are trying to use is on a network that is unavailable' or setup only offers to repair the current installation

  The self-extracting version of the Bet Angel installation file can sometimes have some problems if a previous version of the install file is on the machine. It picks up the old install file and uses t...

• I am getting an error in the log "An error occurred while Placing bet: The stake is invalid or does not exist"

  This is usually due to the stake size or number of bets you are trying to place. The betting exchange is basically refusing to place the bets. If you increase the stake size, this issue will usually r...

• Display distorted

  Bet Angel is optimised for a screen display setting of 96 dots per inch (DPI). If screen dots per inch (DPI) display settings is set to 120 then the odds will not display correctly on the screen. You ...

• The underlying connection was closed. Could not establish a trust relationship with remote server.

  Reason   For Bet Angel to function correctly it needs to take the current time and date from your PC.   Also, if you are using Windows XP then betfair require you to have installed XP Service Pack 3. ...

• Bet Angel temporarily shows incorrect balance.

  This is a characteristic of the way Betfair settle their markets. Betfair settle back and lays separately. So depending on your total market position your account may rise unexpectedly or fall as they...

• I would like Bet Angel to place automatic bets for me whilst I am at work. Can it do this?

  Bet Angel can be left alone to perform functions in your absence. However, It has not been designed to place bets or trade over the course of the day in your absence, unmanaged at the moment. There ar...

• Does Bet Angel work with betfair exchange games such as poker or blackjack?

  No it does not. We can see many strategies in the sports markets where Bet Angel Professional can be put to use but we are unable to find profitable application in the exchange games markets, therefor...

• Unable to calculate liability

  This error message is generated if you attempt to place a lay bet and there are no lay odds available. For example, if the back price is at 1000 then the lay price will have no value and you will see ...