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FAQ's - Bet Angel General

Frequently asked questions on Bet Angel and related topics.

  • I still get a message my account expires despite buying a serial number

    I've bought a new serial number but I'm still getting a message that my account expires soon. When you renew or buy Bet Angel for the first time you will need to register a serial number to activate y...

  • The order of runners keeps changing

    On the one click screen you have the ability to arrange and sort columns. You would do this by clicking and / or moving the header of each column. If you have clicked this accidentally the order of th...

  • I can't log into my VPS

    This could be related to an update Microsoft has done, you can read about it here: - https://www.betangel.com/blog/microsoft-update-vps-remote-desktop/...

  • What betting exchanges can Bet Angel work on?

    Bet Angel works with the Betfair and Betdaq betting exchanges. There are currently no other exchanges that Bet Angle is compatible with. You can download the BetDaq version from: - https://www.betange...

  • Reset the password on my VPS

    The operating system on your VPS may prompt you now and again to reset your password. This is a standard, 'good practice', measure to ensure your VPS is as secure as possible. There is no obligation t...

  • Bet Angel – Betfair trading software – How to buy

    Buying a serial number If you wish to use Bet Angel, you will need to purchase a serial number. Buying a serial number means that when you next log into Bet Angel you can register the serial number to...

  • Corona virus / Covid 19 / Pausing subscription

    We are well aware of the disruption to the sporting schedule at this moment in time. We are currently offering to suspend accounts while we wait for a full sporting schedule to return. How this happen...

  • How can I update my payment details for a subscription

    If you are updating payment details for a VPS service you can manage your subscription by clicking on this link: - https://betangel.chargebeeportal.com/portal/ If you are updating your payment for a s...