Start a conversation

FAQ's - Payment, licences, installing software etc.

Frequently asked questions related to payments, billings and serial numbers or account related questions.

  • I get the error, serial number is wrong for this product?

    We have following two versions of Bet Angel for Betfair; Bet Angel Professional Bet Angel Trader Please ensure you have downloaded and installed the correct version for the serial number you have purc...

  • I have placed an order but not received a serial number.

    Serial numbers are generally sent to you automatically immediately you have placed your order. Using your email address, you can retrieve your serial number using the following link https://bet-angel....

  • Do you accept, can I pay using Pay Pal?

    You can pay using Pay Pal. However, this is a manual process. Please send the payment via the PayPal.Me service, please use this link: - https://www.paypal.me/RandomHall/ Contact support with your pay...

  • Can I have a second / another trial?

    All trials are handled automatically by our servers so there needs to be at least 13 months before you will be allowed another trial the same product. Trying other Bet Angel products If you have only ...

  • Do you accept can I pay / using Skrill (Moneybookers)?

    You can pay using Skrill (formerly Moneybookers). However, this is a manual process. Make a payment for the required amount in GBP to admin@betangel.com via Skrill. Take care that you pay in GBP and n...

  • Where can I get a life time licence

    The payment for Bet Angel is on on-going payment. We would only consider doing a one-off payment if we were running down the business or didn't intend to invest in future upgrades. We are committed to...

  • Can I install Bet Angel on more than 1 PC / Computer

    When you take out a Bet Angel subscription or free trial we license it to your Betfair user name. You only need to register a subscription or trial on 1 PC, after that you can download, install and lo...

  • I've forgotten / lost my serial number

    Using your email address you can retrieve your serial number using the following link: - https://bet-angel.dpdcart.com/cart/recoverkey Let us know if you still have any problems or are unable to retri...

  • My software is saying it has expired

    When you buy a license from us you will receive a serial number.  Register this serial number to activate Bet Angel. When you double click Bet Angel to start it, underneath the 'Betfair account' log i...

  • I can't register my serial number

    If you download and install the latest version of Professional from here: -  https://www.betangel.com/download?product=BetAngelPro It can automatically register purchases for you. When you log into th...